How to Customize Email Templates in Magento 2?
Communicating with their customers is the first and foremost requirement of any eCommerce business. To make this requirement a little bit more interesting, the store owners adapted a pathway .i.e. Email Newsletters. Generally, there are various channels to communicate with customers, email being one of the most traditional ones.
To use email in an extraordinary manner is what a brand stands out for. If you have a Magento 2 store, it will be great to design the email newsletters that looks similar to your store. With default Magento 2 functions, you will surely be offered default email templates.
But to send a customized email is an amusing way to engage with customers. So, here we have brought a step by step guide to customize email templates in Magento 2.
Step 1
Log in to Magento 2 Admin Panel.
Step 2
Navigate to Marketing > Communications > Email Templates

Step 3
Click on Add New Template button from top right.

Step 4
Select an email template as per your requirement of customization and click on Load Template button.
Step 5
Enter the Template Information
Step 6
Set the name of the template in the Template Name field.
Step 7
Add Template Subject and Template Content as per your requirement.
i.e., To add custom text to email
<p>Due to lockdown and COVID-19 crisis, there may be a delay in the shipment.</p>

Step 8
Add Template Styles if required
Step 9
Save Template. Voila! It’s done.
If you face any issues or have any queries regarding the email template, feel free to reach us out. Our experts will be happy to help.