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Magento Vs. Salesforce – Comparison Between 2 Top E-Commerce Platforms

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Magento Vs Salesforce

Are you confused about which eCommerce platform is best between Magento & Salesforce to build your online store?

Magento & Salesforce are undoubtedly one of the most popular and leading eCommerce platforms in the world, especially for B2B eCommerce. 

Both Magento & Salesforce are equipped with state-of-the-art utilities and a variety of features to fulfill a wide range of business requirements.

This, as a result, makes it quite difficult for entrepreneurs to select one eCommerce platform between Magento & Salesforce.

If you’re also unable to decide which eCommerce platform is right for you, then you’ve come to the right place.

In this post, we’ve shared a detailed comparison of Magento Vs Salesforce to help you make the right decision.

Magento: Overview

Magento is an open-source eCommerce platform that is designed to provide online retailers with complete control over their online stores.

According to a survey, Magento is one of the most powerful eCommerce platforms out in the market. In fact, many well-known global brands such as Ford, Samsung, Nike, Coca-Cola, and others are using Magento as their primary eCommerce platform.

Salesforce: Overview

Salesforce is a leading Customer Relationship Management platform that helps to gain valuable insights into customers’ needs as well as behavior. 

Recently, Salesforce launched a SaaS (Software-as-a-Service) cloud-based eCommerce solution that helps online retailers in developing & optimizing online stores.

The Salesforce eCommerce solution provides high scalability, flexibility, and utility features to scale and grow online stores.

And just like Magento, Salesforce is being used by many well-known & popular brands like Canon, Western Union, L’Oreal, Adidas, and others.

Magento Vs Salesforce: Which is a Better eCommerce Platform?

Both Magento & Salesforce are capable of assisting online retailers in building fully-fledged eCommerce stores.

But, each platform has its own set of characteristics & features to support different types of businesses. Therefore, it is imperative to identify those variations and select an eCommerce platform based on your individual requirements.

Below, we’ve shared a comprehensive comparison of Magento Vs Salesforce to help you identify & decide which eCommerce platform is the best fit for your online store.

Magento Vs Salesforce: A Comprehensive Comparison

If you’re planning to build an online store and considering to choose between Magento & Salesforce, the following comparison will help you to make the right choice.

1 – Hosting

Hosting is the most important factor in an eCommerce platform. And both Magento & Salesforce are fundamentally different when it comes to how their eCommerce solutions can be hosted.

Magento Hosting

Magento is a self-hosted eCommerce platform. This provides store owners with complete control as well as direct access to hardware. This, as a result, can require additional investment in server monitoring, maintenance, and code learning.

On the bright side, though, you will get the best protection and boosted website efficiency as Magento gives complete control to customize & incorporate only your chosen features.

Salesforce Hosting

Salesforce eCommerce Solution is capable to address all server, storage, and network security-related issues. And even though you’re not required to rent a server, you can still enjoy assured protection, scalability, and great services at a low cost.

On the downside, though, Salesforce eCommerce solution restricts complete versatility by limiting the access to their servers as well as source code. This, in turn, can limit you from customizing source code to suit your specific requirements.

2 – Key Features

Both Magento & Salesforce comes with many useful features to help build & optimize online stores. 

However, they’re significantly different from each other. Following are the key features of each platform that distinguishes one from the other.

3 – Customization

When it comes to eCommerce store customization, Magento is the clear winner between Magento Vs Salesforce. 

This is mainly because Magento is an open-source platform, which gives unlimited flexibility and customization to its users. 

Salesforce, on the other hand, is a SaaS-based platform that restricts its users from modifying core design elements. This ultimately results in limited opportunities to deliver a fully customized experience. 

In other words, it is a less flexible eCommerce platform when compared to Magento.

4 – Extensions

Magento marketplace is a rich resource with thousands of various extensions & integrations that cover almost every aspect of an eCommerce store operations.

Salesforce, on the other hand, has fewer extensions & integrations compared to Magento. In addition, Salesforce also requires you to pay extra for integrations & extensions that they don’t support.

5 – Community

When it comes to eCommerce store growth, having support from developers, experts, and partners is extremely crucial. 

Magento has a community of about 350,000 people from all over the world including experts & solution partners. 

Similarly, Salesforce also has a large developer group. But, it is only for their CRM platform, not their eCommerce platform.

Concluding Thoughts…

Eventually, there is no one right answer when it comes to choosing between Magento & Salesforce as your eCommerce platform.

For example, Magento is the right choice if you want to regularly boost and fully customize your online store. And Salesforce is ideal if you’re prioritizing reliability and security.

That being said, if you’re still confused, feel free to contact us for professional assistance.

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